Golden Tours has been established since 1984 and is London’s leading Sightseeing Company and is also part of the international Gray Line family. We cover all the well known attractions and offer a wide range of sightseeing tours, rail products, evening tours, cruises, Paris by Eurostar and many more operating daily. Travel in luxury air-conditioned coaches - all entrances are included and will be escorted by a professional guide.

The benefit of buying attraction tickets in advance online means you are able to purchase tickets from different attractions at the same time. Many of these entrance tickets are fast-track tickets so you beat the queues.

By purchasing tickets in advance you have a guaranteed no price increase

Special offers are exclusive online offers only and are unavailable over the phone.

We offer a courtesy pickup service from over 60 central London Hotels. To find your nearest pickup point click here and type in your address/postcode.

You will be dropped back at Kensington, Marble Arch or Victoria area subject to traffic conditions.

We are able to take folding wheelchairs only on our coaches. However you would be asked to climb the stairs on and off the coach with the assistance of your helper.

Due to the fast paced nature of the tours, and the fact there may be a lot of walking involved, we do not recommend the tours for persons with limited mobility, Please contact our reservations team who will be able to answer any questions you may have.

All entrances as stated on the tour page.

• Travel insurance
• Gratuities to guide and driver
• Any transfers to/from stations and your pick up point unless specified on tour page.

We offer options for coach tours with or without lunch. Our lunch venues are chosen for their typical British cuisine.

Depending on the tour, our full day coach excursions generally return to London between 6.30pm to 8.00pm, traffic permitting. Our unescorted train tours return between 8:00pm and 10:00pm

No, they do not, however we make regular stops en route and in most of the attractions, there are facilities available.

Amendments can only be made to coach tours, please call us 24 hours prior to the departure time and date. Fast-track entrance tickets, theatre tickets and rail trips cannot be amended.

For full and half day coach tours, a refund will only be made if cancelled more than 24 hours before, otherwise 100% charge will be made. All fast-track entrance tickets, theatre tickets, rail trips, lunch and dinner products and overnight tours cannot be cancelled once booked.

You can bring one piece of luggage per person on your coach tour; however food and drink are not permitted on the coach.

We accept MasterCard and Visa online. Unfortunately we do not accept debit cards or American Express.

If you do not have a working printer you unfortunately won’t be able to book online. Please call our office on +44 207 233 7030 to book your sightseeing tour over the phone.

Your personal information is submitted on a secure server with 128-bit SSL encryption and is used only to create your ticket and/or contact you if there is any problem with your booking.

Please be sure to give us your contact details. If there is any problem with your booking or payment details we will contact you on the telephone number or email address stated in the booking. Sometimes, tours may not operate due to insufficient numbers, and we may need to contact you to advise you of any changes.

The ticket you have printed with the reference number is your voucher/ticket. Please remember to bring this with you. You will not be allowed entrance to an attraction without a valid ticket.

If you voucher is not displayed after your booking, please contact us requesting your ticket.

On certain packages, a message will be displayed indicating that the vouchers will be emailed to you within 48 hours at your given email address. If you do not receive your vouchers within the given time please contact us.

We may send you promotional material from time to time; however we only send promotional material to customers who have given their consent. When making your booking there is a checkbox, “Please leave ticked if you wish to receive news, special offers or other information.” By ticking this box you are giving Golden Tours consent to send you promotional material which you can opt-out of at any time.

Any items we find on our coaches are taken to our office at Victoria and are kept there for 72 hours. Please call our office on +44 207 233 7030 for any lost items.