We booked our trip on rather short notice while we had some friends in town. Site was fairly user friendly, and we booked very easily - even offered different currencies to pay in, which is useful for our out of town friends. They still had availability on the bus; not overcrowded at all. Our driver Benson was very entertaining and enjoyed a good bit of banter with my husband. The tour did just what it said: drive out to Stonehenge and come back again. Drive was smooth and passed fairly quickly, and they left about an hour or so out at Stonehenge. This really is more than enough unless you're really super into some aspects of it (in which case I recommend a different tour). Our tickets were already in order and we just went straight in, and the tour includes admission and the audio guide, so it was fairly handy. Bus is comfortable, Driver was entertaining, had a toilet (but I can't see any way to deal with handicap / disabled access to the bus), tour did just exactly what it advertised, and booking was fairly simple & user friendly. Definitely recommend the coach tour, as it is much cheaper & quicker to do Stonehenge on a coach tour than organizing the transport via train out there.