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As a valued Golden Tours customer, your personal privacy is very important to us. We respect and protect your right to privacy in relation to your interactions with this website. Below, we explain how we use your information and how we protect your privacy.

Any information which is provided by you to Golden Tours will be treated in accordance with the terms of the Data Protection Acts, 1988 and 2003 and/or such amending or replacement legislation as may be adopted in Ireland from time to time.
 

Links from our site

This policy only applies to our site. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.
 

Information we may collect from you

We may collect and process the following data about you:

Information that you provide by filling in forms on our site https://www.goldentours.com/. This includes information provided at the time of registering to use our site, subscribing to our service or requesting further services. We may also ask you for information when you report a problem with our site.

If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

Please also refer to our cookie policy https://www.goldentours.com/cookie-policy
 

Use of Customer Information

Your information is collected when you request information from us, contact us or make a booking with us. We will up-date your information whenever we get the opportunity so that it is current, accurate and complete.

Any information obtained via this website will be used by Golden Tours to identify you as a customer, to process your booking, to verify credit or other charge card details and to deliver relevant information to you in connection with your travel and any other ancillary services which you may wish to avail of. For these purposes, we may transit your personal information to our own offices, authorised agents, other carriers and services providers, credit and charge card companies and data processing companies working on our behalf. Your personal information and any records relating to your travel will also be retained for audit functions.

We ask for your telephone number so that we can contact you urgently if there is a problem with your reservation. We do not store credit card details nor do we share customer details with any 3rd parties.

We only use your email address for sending you a confirmation of your bookings or to contact you for any reason directly linked to your booking, or occasionally to inform you of new features on, or offers through, Golden Tours.
 

Are my personal details secure?

Your personal information is submitted on a secure server with a minimum of 128-bit SSL encryption and is used only to generate your ticket and/or contact you if there is any problem with your booking. Our site is secured by GlobalSign SSL Certificates which include SGC technology that forces a weaker 40 bit SSL session to at least 128 bit, and in most cases now 256 bit. 128-256 bit SSL sessions are trillions times stronger than 40 bit and allow all site visitors, no matter where they are in the world to benefit from stronger encryption levels. Few SSL Providers have the capability of offering SGC, and for those that do, SGC is often added as "pro" services and carries a premium price. Every GlobalSign SSL Certificate is capable of 256 bit strong SSL, and includes step-up SGC technology that forces weak browsers to stronger browsers free of charge. This means you can rest assured that communications between your browser and this site's web servers are private and secure.